Privacy policy

Your privacy with KWL-FilterOnline

KWL-FilterOnline handles all data provided to them in accordance with the applicable legislation, in particular the GDPR Act. All data provided by the buyer will only be used by KWL-FilterOnline if this is necessary for the conclusion and fulfilment of the agreement (including the other provisions, including these Conditions), as well as for the operation of KWL-FilterOnline. Data is only provided to third parties if this is necessary for the aforementioned purposes.

Privacy and security

You trust us with your personal data, because this is necessary if you wish to place an order. We can well imagine that you want to know why we ask you to provide this data and what we do with it. We would like to inform you about this.

Delivering your order

We need several details to complete your order: your name, email, address (or addresses), payment details and telephone number. We need this information to deliver your order and keep you informed about your order.

Your personal account

We store the following information under your account: your name, address (or addresses), telephone number, email address, delivery and payment details. This means you don't have to re-enter this data every time. It also makes it easier to find previous orders and any reviews you have posted.

Reminder service

Every customer can use this service free of charge. We'll send you an email every six months to remind you that your filters need to be replaced and we'll send you an email with an order link from the previously ordered filters.

Reviews

Customer reviews keep our service and quality optimal. When you write a review, you can choose whether your data is visible to other visitors.

Any additional questions? Please feel free to contact us!